Absolutely stunning service from the team when I popped in a few weeks ago. I spoke to both James & Alex while in the store, who gave unbiased insight and helped select the perfect bike for me within my budget, an Escape 2 Disc. James even helped with some questions I had about starting enduro riding, and instead of cookie-cutter responses and factsheet checking he instead gave me some very detailed and personable information regarding a Reign he previously owned and loved, rather than just spewing numbers at me he told me about his experiences and how it felt to RIDE the bike.I was a little bit concerned about getting the right fit for my bike (along with making sure that it could cope with the commute), but not only did Alex professionally size me up there and then - and let me take the bike out on a test ride without having to make a booking - but I was given a plethora of brilliant options to upgrade the bike. I opted for a set of Marathon Plus tires, described as 'bomb-proof' by the team, and was told that the mechanics would fit them with any further charges beyond the price of the tires themselves. I was exceptionally glad of this, as I had been told that they were one of the hardest tires to fit! The mechanics themselves were very cheerful and knowledgeable - Robert in the workshop answered all the questions I had on bike maintenance and recommended some products he uses personally, leaving me with a much greater confidence in looking after my own bike.The bike itself has been holding up great - ridiculously comfortable and still feels very speedy on the commute. I've since also added mudguards to help with the damper weather, and a few bright lights, both of which I was yet again given stellar advice on by the staff. I cannot recommend this store enough. If you're after a cheap bike for your kids or a rusty old beater, sure, check out Halfords or Gumtree. But if you want excellent value for money, bespoke advice, continued customer service (even beyond the purchase itself) and an incredibly friendly and helpful atmosphere, head over to Giant Store Bristol.
August 31st so exciting , Left early to get to the Big Giant store in Bristol, And how lovely it was to meet all the team there , How friendly and so helpful what a great welcome and how it made my special day more perfect,My bike looked lovely and you could see how professional the team are the explained to me every part of my bike . I just couldnt wait to try it so of to the car park I went . And it was every thing I wished for .I do have a little collection of Giant bikes but hay ..... Im a cyclist, We do that ,Said good buy and a big thank you to everyone at Giant Bristol and my next stop had to be a cycle over the Bridge to Wales,WOW .... what a feeling as I cycled across the bridge in the evening sun light , a cool breeze and my new bike , this was a perfect day for me ,One I will never forget. THANK YOU ALL
Just like to say that I had great service at the Giant Store Bristol. Booked in for a bike fit and was well looked after and fully informed on the process by Paul the fitter. The fitting was meticulous and every angle was covered. Would highly recommend.
What a amazing bike store. superb staff , always helping in nature. excellent in technical knowledge. give proper guidance. definitely recommended. got my new beast from the store....happy.
First time in the shop this evening to just have a general browse at bikes and equipment. Have been looking for a new helmet so I was quickly joined by a member of staff (James) who was so patient and informative telling me all about the different style helmets-I tried on about 10 at least twice each and he was extremely helpful and very friendly! He also gave my dad a lot of information and time about a bike he had his eye on-would highly recommend this shop-too quality
Giant Store Bristol is a UK Bicycle Store based in Bradley Stoke, South West England. Giant Store Bristol is located at Willow brook centre, Savages Wood Rd, Bradley Stoke, Bristol BS32 8EF, UK.
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